Thursday, February 28, 2013

Organizational Design


By: Joe Iaconis

Organizational Design

As defined in Organizational Behavior by Jason A. Colquitt, Jeffery A. Lepine, and Michael J. Wesson, Organizational design is the process of creating, selecting, or changing the structures of an organization.  No organization should ever let an organizational structure design itself.  The organizational design structure needs to be designed to fit the specific needs of the organization to be a sufficient system.  With a lack of productive planning, some organizations fall into a trap where the organizational structure designs itself on accident.  If that is the case, the organization is forced to implement a system immediately to would be a major improvement. The authors also state that there are a number of factors that influence the process of organizational design.  Those factors include the environment in which the organization does business, its strategy and technology, and the size of the firm.

Characteristics of Mechanistic vs. Organic Structures

The authors of Organizational Behavior provide a table that shows the differences between the mechanistic structured organizations and the organic structured organizations.  The table provides a lot of information that can be summed up by stating that mechanistic organizations have a narrow mind as far as performing tasks, where as organic organizations have a broad view of their tasks. Mechanistic organizations also have strict authoritative guidelines whereas organic organizations are more open as far as sharing of responsibilities. Although organic organizations still have chain-of-command, it is more loosely associated with authority.  Management handles almost all of the decisions in a mechanistic structure as well; employees are not to make decisions on their own without a manager’s consent.  As many would assume, the organic is more free-spirited when it comes to decision-making.  If you feel like the decision is right and appropriate, then you are encouraged to make the logical decision.  The passing of information is all done through the chain of command in the mechanistic organization.  Information goes from the employee up to the supervisor and then the supervision disperses the information.  Organic organizations are more based on advice and information sharing on all levels.  Finally, the knowledge and expertise of the employees of a mechanistic organization is, what the authors call, “firm specific”.  In other words, specialization is key.  On the flip side, in organic organizations “employees are encouraged to develop knowledge and expertise outside of their specialization”.  What this table is explaining is that, mechanistic organizations are bureaucratic and organic organizations are not as structured and more creative.

The Academy of Management Review

While doing research I found a lengthy article from The Academy of Management Review.  The author discussed organizational structure and design and confirmed that an organizations design is never truly set in stone, it is always changing and updating itself.  Comparing it to technology would be sufficient (Tushman, 1978). Once you buy a laptop at a top retailer, within months, your product is out of date.  The same goes for organizational structure and design.  As your organization’s products and systems change, your organizational structure and design does as well.  The article also talks about the basic goal of any organization, which is to determine the best organizational structures and designs that are best and most effective depending on the situations that the organization may face (Tushman, 1978).

Organizational Structure

Continuing my research, I stumbled upon another article that agreed and elaborated on the notion of how organizations need to implement the right structure and design to suit their needs (Scott, 1975).  The article states that the better suited the structure is for the organization, the longer the structure will last and the most beneficial it will be for the organization.  Which for lack of a better word is common sense.  One of the headings stuck out to me, “Structure is a Dependent Variable” and it truly is.  Setting a structure up before you set boundaries and determine your organizations main goals could lead to a quick switch in structures (Scott, 1975).

Designing an Effective Organization Structure

I stumbled upon a very well thought-out PowerPoint presentation on Designing an Effective Organizational Structure.  The main point I wanted to touch on is what seems to be a very effective wheel so to speak that shows the steps of designing an organizational structure.  The first step involves leadership.  Essentially, laying out the determinants of the structure and your goals as an organization. In other words, step one is a very rough draft.  The second step is decision-making and structure, followed by people, and work processes and systems.  All four of those revolve around culture (The Bridgespan Group, 2009).  The culture is how the organization is centered around.  They also mention at the end of the PowerPoint a quote that I feel resonates well with this topic as far as organizational structure.  The quote is “Just because you can change the organization’s structure, doesn’t mean that you should” (The Bridgespan Group, 2009).

Conclusion

After doing my research I’ve come to find a few things in particular that I plan to use in the workforce now and in the future.  Seeing the differences in the strategy and designs, I’ve decided that I would want to work in an organic structured organization.  If I were to ever manage an organization in any way I’d do my very best to try and implement both systems but lean more towards the organic system.



Information Processing as an Integrating Concept in Organizational Design
Michael L. Tushman and David A. Nadler
The Academy of Management Review, Vol, No. 3 (Jul., 1978), pp. 613-624
Published by: Academy of Management
Article Stable URL: http://www.jstor.org/stable/257550


Organizational Structure
W. Richard Scott
Annual Review of Sociology , Vol. 1, (1975), pp. 1-20
Published by: Annual Reviews
Article Stable URL: http://www.jstor.org/stable/2946037

Designing and Effective Organization Structure

The Bridgespan Group (2009, January), Designing and effective organization structure, Retrieved from http://www.bridgespan.org/getmedia/b1139597-adfe-4dd7-bbb2-ac8c67883020/Effective-Organizations_-Structural-Design.pdf.aspx

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